Investment Services Agreement

A. I acknowledge that:

1. I have applied for an investment account after understanding the nature and scope of services provided by SIPtmand Everguard Life Ventures Private Ltd.

2. This document is a legal contract between SIPtm and I in relation to the services. Clicking on the "I accept" checkbox is the legal equivalent of signing this Agreement.

3. The operation of my investment account and the execution of instructions are subject to this Agreement, and the Offer Documents of the respective Asset Management Company ("AMC"), SIPtm's Privacy Policy, and SIPtm's Terms of Service.

4. My identity on the Services is authenticated by the use of my email address and password (collectively, "Login Credentials"). SIPtm will consider my investment instructions authenticated by my Login Credentials to have originated from me.

5. I have the right to transact directly with the AMC even in respect of the investments made through SIPtm. I have this right even after the termination of this Agreement.

B. Under this Agreement, SIPtm will:

1. Publish details of brokerage it receives from AMCs and authorized service providers as required under law.

2. Verify my information in accordance with the KYC guidelines issued by SEBI from time to time.

3. Facilitate subscription and redemption of mutual fund units by transmitting my money and instructions to the relevant AMC.

4. Promptly respond to my queries relating to my online investment account. To this end, SIPtm will record your phone calls and emails with our employees for legal compliance, security, employee training, and other lawful purposes.

C. Registration of the Investor

1. Access to SIPtm's Services will be granted by SIPtm only to Registered Customers of SIPtm, post the enrollment for the Services. User agrees and acknowledges that the Services provided herein are presently available in respect of select mutual funds only with whom SIPtm has entered into a separate arrangement. User shall provide the required details and the documents for the purpose of the registration and enrollment::

For the purpose of registering on the App:

1. A valid email address has to be provided and a password has to be created

2. For the purpose of enrollment and using the Services of SIPtm, the User has to provide the following details:

  • PAN card details
  • Aadhaar Card details
  • Bank account details and a Cancelled cheque leaf
  • Address proof

3. The above provided information/details shall be uploaded by the User in soft copy form on the App at the time of enrollment. Upon due verification of the documents, they shall be provided to the concerned regulatory authority/mutual fund company for the purpose of opening an Account with SIPtm for the transaction to be made by the Users.

4. Kindly Note: In the event, if any discrepancy is found, in any of the information provided by the user, for example, information in any of the documents provided does not match with the adjoining documents, such mismatch shall lead to the rejection of the documents. The privacy of the documents provided or any such personally identifiable information provided to SIPtm, shall be maintained in accordance to the privacy policy of the App.

5. User agrees that any and / or all information that may be provided by you to SIPtm from time to time, including but not limited to contact information, address and tax related information or any other information required under existing or future KYC or other norms and laws, may be shared by SIPtm with the regulatory authorities/mutual funds/RTAs/AMCs or their respective authorized service providers, auditors, legal and tax consultants in compliance with extant legal provisions from time to time.

6. There may be an exit load applicable to certain mutual fund schemes which is mentioned in the respective offer documents including Scheme Information Document (SID) /Key Information Memorandum (KIM) and addendums issued thereto from time to time (collectively referred to as "Scheme Related Documents"). User shall read all the Scheme Related Documents before making any transaction on SIPtm.

7. Investments from persons from any country other than India may not be permitted in certain mutual funds. SIPtm/ their respective trustee companies shall not be liable for rejection of an application by mutual funds, where the investor is a person from a country other than India or such other prohibited investor as may be specified in the respective Scheme Related Documents from time to time.

D. Transactions

1. Purchase requests made through SIPtm online technology platform shall be processed by the respective mutual funds only after funds sufficient to cover the purchase price and other costs and charges have been received by the respective mutual funds. Payments towards the purchase price and other costs and charges shall be made by the Registered Customers through the payment gateway or other electronic means made available by SIPtm on the online technology platform. If for any reason the mutual fund is unable to allow a transaction for purchase or redemption of the full quantity of units such as transacted by a Registered Customer through the online technology platform of SIPtm, the respective mutual fund shall be entitled to process a lesser quantity of units being purchased or redeemed (as the case may be) by such Registered Customer. In such a case, SIPtm shall be not responsible for the non-execution of transactions for the entire quantity or the remaining quantity of units.

2. You confirm to the effect that the transaction is 'execution only'. That on all such 'execution only' transaction, the client is not required to pay the distributor anything other than the standard flat transaction charge as per the Scheme Information Document of the fund.

3. Transaction rights for SIPs will be pursuant to the Registered Customer executing the instructions, in the manner and form as prescribed by SIPtm and / or mutual funds on the online technology platform from time to time. The instructions will be applicable to all SIP transactions whether presently existing or to be opened in future. User agrees that, upon granting such instructions for SIP transactions, user will be bound by the terms of the relevant schemes of the mutual fund to which user subscribes.

4. User agrees and acknowledges that any transaction done or purported to be done by user on a business day would be processed on the next business day. The user will be allotted mutual fund units by the respective AMC based on the NAV applicable of that business day. This will be applicable to switch and redemption transactions also.

5. While SIPtm shall make every effort to ensure adherence to the above timelines, SIPtm shall in no way be responsible or held liable for any delay thereof, including for loss of interest and / or opportunity loss and / or any loss arising due to movement in NAV or any other losses, liabilities, damages, costs, charges, expenses which the investor(s) may sustain, incur or suffer or be put to or become liable or incur directly or indirectly by reason or as a consequence of any delay thereof.

6. User acknowledges that the units of the scheme shall be allotted, redeemed or as the case may be, by the respective mutual funds at the applicable NAV of the concerned mutual fund scheme as provided by mutual funds and consistent with the terms of the Scheme Related Documents. However, SIPtm shall not be liable for any loss that may arise to user as a result of incorrect NAV applied on units allotted to user by the mutual fund.

7. User acknowledges that any transactions done on a holiday would be processed on the next business day and the NAV would be applicable as per the respective Scheme Related Documents.

8. User acknowledges that transactions once placed cannot be cancelled. However, user can withdraw money by redeeming the mutual fund units.Upon such withdrawal, the settlement amount towards the mutual fund or the units of mutual fund shall be credited to the registered Account of the user within 3-5 bank working days.

9. Pursuant to completion of successful transaction on SIPtm, the subscription money will be credited by the user through the bank or payment gateway/aggregator in to the bank account of Fund in accordance with this Agreement and that the allotment of units to the Customer will be subject to final acceptance by the Fund. Fund or SIPtm shall not be held liable to the Customer for any losses/damages for any reason whatsoever incurred by the Customer before the transaction/subscription is accepted as final by Fund.

User acknowledges that any directions pertaining to all transactions including withdrawal, provided by the User from its Account shall be deemed to be considered as the bona-fide order placed by the User.

• User has read and understood the contents of the Scheme Related Documents and the details of the scheme and they have not received or been induced by any rebate or gifts, directly or indirectly, in making any investment. User hereby declares that the amount invested/to be invested by their investment in the scheme(s) of mutual fund (s) is derived through legitimate sources and is not held or designed for the purpose of contravention of any act, rules, regulations or any statute or legislation or any other applicable laws or any notifications, directions issued by any governmental or statutory authority from time to time.

E. Under this Agreement, User obligations are to:

1. Provide accurate information and supporting documents to SIPtm for the creation and maintenance of my investment services account. I understand that if I provide false, inaccurate or incomplete information to SIPtm, SIPtm will not be able to provide me its Services.

2. Ensure that the money I invest is from my bank account, is from legitimate sources, and is remitted through approved banking channels.

3. Keep my Login Credentials safe and secret. Promptly change my Login Credentials and inform SIPtm of any actual or suspected unauthorised use of my Login Credentials.

4. Make an informed investment decision by reading the Offer Documents of the mutual fund schemes that I am investing in.

5. Seek independent financial planning, legal, accounting, tax or other professional advice before investing or withdrawing.

F. I further agree to the following:

1. SIPtm will forward my instructions to the AMC electronically, and the AMC will process the transactions on the basis of such electronic instructions. AMCs are not obliged to accept my application for subscription to units of their mutual fund schemes in part or in full.

2. My bank may charge me a fee for failing to maintain sufficient balance to make an investment from my bank account. SIPtm does not levy nor does it receive those charges.

3. In case I violate this agreement, or any local or international laws, SIPtm may, at any time and at its sole discretion, terminate my investment account and/or prevent me from accessing the Services.

4. SIPtm may modify these terms at any time by informing me. My continued use of the Services will imply my acceptance of the changes.

G. I will not dispute and/or hold SIPtm responsible for:

1. Any act that is not an obligation of SIPtm in this Agreement.

2. Any disclosures made by SIPtm to any statutory body under any law.

3. Any loss, notional or otherwise, incurred because of :

A. Delays either at the Bank, Registrar and Transfer Agency or AMC.

B. Rejection of my instructions by the Bank, Registrar and Transfer Agency or AMC.

C. Non-availability or non-accessibility of the App, electronic payment gateway, telephone(s), or office(s) of SIPtm for reasons including those beyond SIPtm's control.

D. Any inaccuracy or typographical error on the App or the mobile application or any written, E-mail & SMS communication. SIPtm specifically disclaims any liability for such inaccuracies or errors.

H. Indemnity

I agree to indemnify, defend, and hold SIPtm and its authorized service providers harmless from and against any and all losses, including legal fees, arising out of or relating to your failure to provide:

1. True and accurate information to SIPtm or to update the information as required.

2. Timely instructions to change or cancel your investments per the time period and information provided by SIPtm.

3. Physical evidence of self-verified and scanned documents within 5 business days of request by SIPtm.

I. Limitation of Remedies

In no event will SIPtm or its authorized service partners or their respective officers, directors, or employees be liable for any action performed or omitted to be performed or for any errors of judgment in relation to my investment account.

Various features of the Services are offered or processed through authorized service providers. All authority granted to or limitations of liability of SIPtm shall include its representatives and those of its authorized service providers.

J. Governing laws

The laws of India govern this Agreement. All disputes are subject, firstly, to discussions in good faith, and then to arbitration by a sole arbitrator appointed by SIPtm. The venue of arbitration will be Pune.

K. Term and Termination

This Agreement is valid for a continuous period unless I terminate it by closing my investment account or SIPtm closes my investment account for non-compliance with this Agreement or any applicable laws.

L. Effects of Termination

SIPtm will continue to securely maintain a record of my personal information and my financial transactions to fulfill regulatory obligations. SIPtm will provide me details of the AMCs in whose mutual fund units I am invested in and will fulfill my redemption requests, if required.

M. Consent

I hereby give my consent to SIPtm to contact me on issues relating to setup and operation of my investment account and to perform the following actions pursuant to my investment instructions:

1. To communicate with AMCs and other authorized service providers on my behalf for financial or non-financial transactions executed under this Agreement.

2. To verify my Aadhaar number and name against the Central Identities Data Repository maintained by Unique Identification Authority of India. My biometrics will not be stored or shared.

3. To share my information with KRAs, AMCs and SIPtm's service partners, for validation, to comply with legal and regulatory requirements and for the purpose of fulfilling its obligations under this agreement.

N. Regulator Caution

Mutual Fund investments are subject to market risks, read all scheme-related documents carefully. I understand that the past results of a mutual fund are not a guarantee to its future performance.

* Offer Documents: Collective term for Offer Document, Scheme Information Document, Statement of Additional Information, Key Information Memorandum, issued by the Asset Management Company that manages the mutual fund.